We encourage you to track your order online avoid issues in the delivery process.
If the delivery timeframe has passed, please contact your postal carrier with the tracking
number, as well as our customer service. If your order is lost and your shipping address is
correct and deliverable, we will arrange for a free replacement or issue an immediate refund
upon confirmation.
Please remember…
– Shipping estimates are from
the day of shipping not from the order date.
– Customers are
responsible for lost orders due to incorrect shipping information. So please make sure your
address is correct and deliverable.
