Home FAQ Orders How to place an order? What is your refund policy? How to cancel an order? How to change my order? How to track my order What should I do if I did not receive a notice email of order? What if an item in my order is sold out? Can I remove item from the shopping cart? What happens if my item is out of stock? Create your US shipping address & Delivery to your address & saving money! Payments Is it safe to payment on lekanijewelry.com? My payment failed. What methods of payment do you accept? Do you accept payments by PayPal? What is a CVV code? Currency Settings for Purchasing On lekanijewelry.com Can’t Complete Payment on PayPal How do you secure my payment information? Bank Transfer Fee Products Ring Size Chart Can I receive a catalogue? Jewelry Care What is 925 Sterling Silver Jewelry and How To Identify? Wristband Size Chart for your guide Silicone Rubber Testing Reports Purchases I cannot checkout I cannot add items to my cart I’m having trouble uploading photos. Can I receive some samples? Can I use your product images? Do you have a catalog? What ring sizes do most of your customers order? How can I price your merchandise for retail? How to Purchase Jewelry On lekanijewelry.com? How Long the Processing Time for an order? Shipping & Delivery Are there any customs fees? Do you ship worldwide? How can I track my order? What should I do if my order tracking information is not updated? Where does my order ship from? Does lekanijewelry ship to multiple addresses? What delivery companies do you use? do you offer free shipping ? Does UPS/DHL require a signature on delivery? Do you ship to PO BOXes and APO/FPO/AFP military addresses? More > Accounts How do I Sign up? Can I close my account? Should I sign in with my Facebook account? How do I reset the password? Why can’t I log into my account? How to Unsubscribe from lekanijewelry.com Emails How can I change my account password? How to manage my “Address Book”? Creating an Account on lekanijewelry.com